Xiaomi Mijia M365 / Pro Smart Electric Scooter
Original XIAOMI MIJIA M365/PRO/ FOLDING ELECTRIC SCOOTER/ 300W MOTOR 3 SPEED MODES/45KM MAX RANGE
- The structure of the new Xiaomi Pro scooter is foldable and sturdy. It is also lightweight (14.2 kg), allowing you to transport it wherever you want or store it without taking up much space.
- 3 Modes - Easily switch between ECO mode, standard mode (D) and sports mode (S) by pressing the power button twice. Plus, you can see the remaining power and current speed in real time.
- Safety - It has ultra-bright headlight for night driving, double disc brake system and anti-lock, red rear lights and 8.5" rubber tires that absorb impact.
- The Xiaomi Pro lasts up to 45 km without worrying about the battery: an indicator in the app will alert you when it is running out. In addition, it reaches a speed of 25km/h.
- 300W wheel motor (max: 600W)
- Speed 25km/h max speed
- Max 15 degree gradient
- 12.8Ah / 37V Li-ion battery
- 45km mileage
- Three modes (energy saving mode, standard mode, sport mode)
- 8.5 inch rubber inflatable wheels
- Quick folding design for convenient carrying
- 100kg max payload
- E-ABS anti-lock brakes
- Aerospace-grade aluminium alloy frame
- Built-in headlight + rear light
- Protection level: IP54 – dirt, dust and splash resistance
- Suitable for adults and teenagers
- Charging time: 8-9h
- Accompanying app
We understand that when you make an order, you want your order as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast.
Tracking information will be made available to via your email provided at purchase, this will allow you to view the tracking information for any recent orders you have made. Read More
Who Is the Warranty Provider?
The warranty is backed by the manufacturer, Xiaomi,
What the Warranty Covers, and for how long?
The full scooter is covered, including the electronics and battery, for 2 years from purchase.
Please note warranty processing may take 4-8 weeks and will be subject to the individual manufacturer's policies and discretion.
Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence.
If you experience any problems whilst your scooter is under warranty, please contact us or the Xiaomi UK helpline on 0800 9160561 or email@example.com so they can diagnose the issue.
1. What does my warranty cover?
If your scooter or bike frame fails due to manufacturing and materials we will repair or replace them free of charge. This warranty is expressly limited to the repair or replacement of defective items and said repair and replacements are the sole remedies of the warranty.
The cost of shipping the product back may not be covered. If you unsure please contact the manufacturer or us directly at info@sxcscooters for further assistance.
2. What does my warranty not cover?
• Normal wear and tear
• Damage due to improper maintenance.
• Damage due to the installation of incompatible parts or accessories
• Damage or failure due to accident, misuse, abuse or neglect
3. In what circumstances does my warranty become void?
- The scooter has been ridden in the rain or has any water ingress*
- Any modification to the frame, or components voids this warranty entirely.
- If you are not the original owner
- The scooter has been misused - for example it has been ridden by a rider over the recommended weight of 100kg / 15.5st max
- The scooter has not been maintained – for example unchanged punctures and missing parts
- The scooter has been serviced or modified by anyone other than an authorised partner
4. If I use the scooter/bike and notice a defect or failure after 14 days am I eligible for a refund? No, but the defective part will be replaced free of charge.
5. Warranty Procedure
1) Please contact us by email at firstname.lastname@example.org.
2) Please send photos of the damage/issue and proof of purchase must be attached.
3) Email us at email@example.com.
4) Scoot City will communicate with our manufacturers in highlighting any faults or defects based on the information provided, we will then require you to send back the original item/s.
5) After the product has been examined and it's determined that your product is defective or faulty, your product will be replaced free of charge. Shipping costs may apply.
Have more burning questions? See some of our frequently asked questions HERE